Get More Life Out of Your Field
For years, synthetic turf has been described and sold as “maintenance free.” Although synthetic turf does require less maintenance than natural grass, the notion that it is “maintenance free” is wrong.
To keep your field performing at the highest level, routine care and maintenance must be followed. Our customers are our number one priority, which is why we have taken the time to assemble an experienced and dedicated customer service team.
Your synthetic field comes with an AstroTurf Warranty. The Warranty itself is directly related to the maintenance performed on your field. The Warranty can be voided if your field is improperly maintained, abused, over-used, or neglected.
Our maintenance and attention to detail mean that we can maximize the safety, consistency, performance, and durability of your premium AstroTurf system.
We offer an extensive line of field care products and equipment, all specifically designed to maintain the best playing surfaces in sports. Get the most out of your field. Our maintenance programs will not only keep your field looking and playing its best but can extend the lifespan of your field.
Our turf care team has developed two levels of care.
Maintain the Game Aftercare is available in the Rhino and Rhino Pro packages to better meet the needs of each individual customer.
Performed over the course of a full day by certified technicians, the Rhino Package is an excellent complement to regular maintenance. Experts will access, groom and clan your surface using the latest equipment and techniques to protect your investment.
One full day of Service
– Inspection of the field to assess the condition of the turf and infill and identify and problem areas.
– Multi-Level Field Vacuuming of the entire field, using the SMG Sport Champ, to perform extensive cleaning across the entire playing surface. This process is designed to pull the debris and other unwanted material out of the top layer of infill.
– Grooming of the entire field, using AstroTurf approved equipment, to perform extensive fiber brushing.
– Magnetic Metal Collecting to remove foreign objects (ferrous materials) that can cause unsafe conditions.
– Professional Cleaning and removal of all unwanted materials and debris from the field area.
– Disinfectant Application of approved disinfectant to comply with your warranty.
– Review Maintenance Procedures to be performed by owner’s personnel and make recommendations.
– Owner Sign Off will be obtained by AstroTurf Senior Field Maintenance Technician to ensure the owner is pleased with all the work performed during their Rhino Package.
The Rhino Pro Package provides more intensive maintenance than the standard program. After assessing field condition, experts will perform a complete cleaning, de-compaction and grooming service to the entire field. Rhino Pro Packages are performed over the course of two full days. This program is especially suitable for high use fields.
Two full days of service
– Inspection of the field to assess the condition of the turf and infill and identify and problem areas.
– Multi-Level Field Vacuuming of the entire field, using the SMG Sport Champ, to perform extensive cleaning across the entire playing surface. This process is designed to pull the debris and other unwanted material out of the top layer of infill.
– Multi-Level Field De-Compaction of the infill with the SMG Sport Champ to help assure safe playability and improve and improve G-MAX performance.
– Extensive Grooming using the SMG Sport Champ to help lift fibers and level out the infill depth across the entire playing surface.
– Magnetic Metal Collecting to remove foreign objects (ferrous materials) that can cause unsafe conditions.
– Disinfectant Application to of approved disinfectant to comply with your warranty.
– Review Maintenance Procedures to be performed by owner’s personnel and make recommendations.
– Owner Sign Off will be obtained to ensure the owner is pleased with all the work performed during their Rhino Pro Package
We’ll help you
Maintain Your Field
If you have questions about the maintenance of your field or would like to schedule a maintenance visit, contact us at [email protected] or call Turf Help at 866‑951‑8873.
AstroTurf Corporation employs seasoned service professionals who are ready to assist you with any field-related issues you may have.
